This guide helps communications professionals within healthcare practices identify ways to be more intentionally trans and nonbinary-inclusive in their patient education materials and community marketing efforts. It will give you foundations and frameworks to build your trans and nonbinary inclusive communications as well as specific updated language, tips, and resources to elevate your work.
Expanding your understanding of healthcare needs to actively include transgender and nonbinary people is necessary in small rural communities and larger urban settings, in general practice and emergency care, and across every clinical discipline. Health services cisgender people need, trans and nonbinary people need too. Healthcare practices that actively expect trans and nonbinary people as patients have done the work to be prepared as an exceptional and informed practice. Effective and welcoming trans-inclusive communication in patient education and marketing are important parts of a holistic system-wide commitment to equity and inclusion in care.
UDL guidelines offer suggestions to reduce barriers and increase opportunities for learners with different needs. Grounding your work in UDL principles as you begin designing lessons supports a shift in outlook. UDL checkpoints help generate ideas and creativity, but they’re not a to-do list. UDL is most effective when it’s embedded in your thinking. Use UDL guidelines as a lens in your planning process, instead of as a review tool, to focus your design thinking and intentions.
UDL with Equity in Mind
Begin your UDL thinking from the foundation that individual, institutional, and systemic biases exist as barriers to learning without limits. Build on the value of interdependence and collective learning for all. Keep in mind that lessons are only as equitable as the most marginalized learners feel they are.
Working with people who experience multiple traumas can carry the specific
and compounding weight of witnessing suffering. Caring for people experiencing homelessness, substance use disorders, chronic health concerns, partner or family violence, unemployment and limited access to health care against the backdrop of systemic oppressions and structural biases can lead to feeling hopeless and powerless some days. This secondary ~ or vicarious ~ trauma can impact the care you give to others and the care you’re able to give to yourself. This can be a unique challenge for people whose core work is helping others.
With certificates in Microlearning and e-Learning Instructional Design from ATD, Maureen offers design and development of wrap-around microlearning tools to help fight the forgetting curve and build retention and transfer of learning.
Build a full micro-course and develop and entire course or curriculum using the MILE Microlearning Design Model. Or, supplement your existing content by creating materials to reinforce, remind, and retain existing training content. There are at least five formats of microlearning resources and four times to put them to best use.
Would you like to learn more and think about going micro with your training content and designs? Maureen is here to help!
Trans & Nonbinary People and Abortion: Research & Resources
Evidence suggests that trans and nonbinary people face significant barriers in accessing sexual and reproductive health care - just as they face barriers in accessing general health care - due to bias, stigma, and lack of training of providers and health systems.
High rates of discrimination, denials of care, and limited provider knowledge often lead to additional layers of trauma, delays in care, stressors around navigating identification mismatches, undue burdens navigating insurance coverage, and receiving inaccurate health information. Given this, the challenges and delays people seeking abortion face in many states are amplified for trans and nonbinary people seeking abortion.
Building abortion care on a foundation of understanding and working to dismantle the ways that trans and nonbinary people may not be expected, included, or cared for in the ways they deserve, is a critical step in improving access and patient experience.
Maureen not only was the publisher and marketer for the Teaching Transgender Toolkit, with her most valued co-conspirators, Luca Maurer and Eli Green, she was the author of two lessons about building tools for social change and examining personal privilege for cisgender people. Downloads below!
This lesson gives participants an opportunity to learn about and discuss being an ally* to transgender people through a mini-lecture, small- and large-group activities and a self-assessment activity. Allies that develop empathy, awareness, and skills are more effective collaborators in social justice and social change work.
The word “ally” can be contentious. Some people identify with it and use it with conviction. Others view it more negatively and use “in solidarity with” instead. This is often based on the idea that “ally” is a problematic label because it takes focus away from the people being marginalized. There are also some who challenge the idea that someone can identify as an ally, or has the right to do so. We choose to use the word ally here because it remains the best word we can find to assign to people with privilege who stand in solidarity with marginalized people, in this case, transgender people. We realize language matters and changes, and we expect to learn new words to add to the conversation.
In Solidarity_Alllyship Lesson_Kelly_TTT (pdf)
Download
This lesson gives participants an opportunity to learn about and discuss cisgender privilege through a mini- lecture, a brief video clip, small- and large-group activities, and scenario brainstorming. Through this lesson, participants will learn the definition and origins of the term cisgender and understand cisgender privilege. Exploring how unquestioned privilege means not having to think about things that those without cisgender privilege face on a daily basis will help cisgender people develop empathy, awareness, and skills as more effective collaborators in social justice and social change work.
Check Your Priviledge Lesson_KELLY_TTT (pdf)
DownloadThis best practice guide and start up kit provides rationale, terminology, information on the impact of stigma on health, standards of care, non-discrimination policies, informed consent, transgender patient navigation, staff training and communications and marketing.
This booklet provides detailed information and a step-by-step guide for transgender people in New York State to get or change all of the life documents and essential paperwork you’ll need to make your way in the world. From driver’s licenses to birth certificates and passports to social security cards, it’s all of the information you need in one handy booklet!
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